Create user flow diagrams in Figma or MIro that show the possible paths for users of an app or website.
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Formulate user mindsets and plot content based on each mindset’s journey through the site.
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Assess site content alongside user research and analytics and offer recommendations.
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Help stakeholders understand how to make their copy and other content align with user journeys.
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Brainstorm and model new ways to showcase content that will better connect with users.
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Devise strategy and create internal artifacts for app messaging/notification strategy, including push notification, in-app messaging, widgets, and iOS Live Activity.
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